Contact
The quickest way to reach us is by email:
We usually reply within one business day.
About an existing order
Please include your order number (it starts with FP-, for example FP-261019-AB12CD). You find it in your confirmation email and on the page shown after checkout. It lets us find your order straight away.
Didn't receive our email?
Order confirmations and tracking numbers come from [email protected]. If you can't find them, check your spam or junk folder and mark the message as not spam, so future emails reach your inbox.
Useful pages
- Shipping & Returns: delivery times, costs, lost or damaged parcels
- Terms of Sale
- Privacy Policy